Amazon Care to close down on the finish of 2022


Amazon plans to sundown its Amazon Care employer providing on the finish of the 12 months, in line with an inner memo first reported by GeekWire and Fierce Healthcare

The e-mail from Neil Lindsay, senior vp of Amazon Well being Companies, stated the service will formally shut down on December 31. The choice solely impacts Amazon Care and its Care Medical group of suppliers, not the corporate’s different healthcare tasks.

“This choice wasn’t made flippantly and solely turned clear after many months of cautious consideration,” Lindsay wrote to Amazon Well being Companies staff. “Though our enrolled members have liked many features of Amazon Care, it’s not a whole sufficient providing for the massive enterprise clients we have now been concentrating on, and wasn’t going to work long-term.”


Amazon Care launched in 2019 as a digital clinic for its personal staff, however the service later expanded to exterior employers. Earlier this 12 months, the corporate introduced it was including in–particular person care choices in additional than 20 new cities in 2022, together with New York, San Francisco, Chicago and Miami.

Simply weeks in the past, Insider reported on a reside web site that detailed the addition of behavioral well being providers to Amazon Care, together with a partnership with digital psychological well being firm Ginger. 

However the tech and retail large has already made large information in healthcare this 12 months. In late July, Amazon introduced plans to purchase hybrid main care supplier One Medical in an all-cash deal value roughly $3.9 billion. The deal hasn’t but closed.

Amazon can be reportedly one of many bidders for in-home well being expertise and providers supplier Signify Well being, in line with The Wall Avenue Journal and Bloomberg Information. Different gamers embrace UnitedHealth Group and Possibility Care Well being.


“As we take our learnings from Amazon Care, we’ll proceed to invent, be taught from our clients and trade companions, and maintain ourselves to the best requirements as we additional assist reimagine the way forward for healthcare,” Lindsay wrote.


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