Asst. Product help specialist


Job title: Asst. Product help specialist

Firm: GPAC

Job description: Job Description

Product Help Technical Assistant- Lynden, WA

The Product Help Technical Assistant (PSA) will assist present product targeted help for designated manufactured and/or retailed merchandise. On this position, the PSA will make the most of primary mechanical, communication, and problem-solving abilities. The PSA could have main accountability for helping the Product Help Specialist (PSS) in offering product help. To be efficient, the PSA might want to work collaboratively with different workers, departments, seller personnel and finish customers. The PSA will deal with studying and gaining expertise with assigned merchandise to grow to be a product professional

Duties will embody (however not be restricted to)

  • Help in present technical product help for sellers and finish customers
  • Help within the creation of coaching supplies and movies for Oxbo’s inner service employees, sellers, and prospects.
  • Function the secondary level of contact for sellers and repair departments requiring technical help on assigned merchandise.
  • Help and help different technical help employees as wanted.
  • Take part in product validation and verification processes.
  • Help in testing new merchandise and design enhancements.
  • * Help with prototype meeting course of.
  • Help in growing sources for the web product help library.


  • Mechanically inclined
  • Keen to be taught technical abilities and product data
  • Good written and verbal communication abilities
  • Good customer support abilities and the flexibility to help and prepare end-users. Presentation abilities fascinating.
  • Primary laptop abilities and a few expertise with Phrase, Excel, Outlook, and PowerPoint.
  • The flexibility to work on lengthy and short-term initiatives with supervision in a fast-paced surroundings
  • The flexibility to journey and work various/prolonged hours primarily based on seasonal help wants
  • Legitimate/Clear driver’s license and talent to journey into Canada


  • The best candidate would have some mechanical expertise or coaching from highschool or technical college.
  • Curiosity/Expertise in agriculture or equipment.
  • Keen to be taught on the job

All certified candidates will obtain consideration with out regard to race, age, colour, intercourse (together with being pregnant), faith, nationwide origin, incapacity, sexual orientation, gender id, marital standing, army standing, genetic data, or every other standing protected by relevant legal guidelines or laws.

GPAC (Rising Folks and Firms) is an award-winning search agency specializing in putting high quality professionals inside a number of industries throughout the USA since 1990. We’re extraordinarily aggressive, client-focused and understand that our price is in our potential to ship the fitting options on the proper time.

Anticipated wage:

Location: Ferndale, WA

Job date: Mon, 11 Jul 2022 07:27:21 GMT

Apply for the job now!

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